Agencies & Services

State Service Agencies


Aging and Adult Services Administration

Address:
PO Box 45600
Olympia, WA  98504-5600
Phone:
(800) 422-3263 (Toll Free)
(800) 737-7931 (TTY)
Web:
About:
Thirteen area agencies on aging are responsible for planning, advocacy, and funding for senior programs throughout Washington. They contract with community-based agencies to provide chore services, transportation, respite services, in-home care, legal services, nutrition services, adult day care, and other services. They also work on legislation affecting seniors, do some case management, and fund local senior information and assistance programs.

CAP) Washington State Client Assistance Program

Address:
2531 Rainier Avenue S
Seattle, WA  98144
Phone:
(206) 721-5999
(800) 544-2121 (Toll Free)
(888) 721-6072 (TTY)
Email:
Web:
About:
CAP is a statewide program that serves clients with disabilities who are applying for services through the Division of Vocational Rehabilitation, Department of Services for the Blind, Projects with Industry, and other independent living programs. Teaches clients about their rights; helps resolve client problems with vocational rehabilitation counselors; explains services. Sign language interpreters and information provided in Braille when necessary.

Deaf-Blind Service Center

Address:
1620 18th Avenue, #200
Seattle, WA  98122
Phone:
(206) 323-9178
(206) 323-9178 (TTY)
(206) 328-6871 (Fax)
Email:
Web:
About:
Service area: Greater Seattle, Puget Sound. The Deaf-Blind Service Center provides services to people who are 16 years old or over and who are both deaf and blind. The services provided are advocacy, community education, interpreters, mentorship project, referral, volunteer services, case management, and assistance accessing services.

Disability Rights Washington

Address:
315 Fifth Avenue South, Suite 850
Seattle, WA  98104
Phone:
(206) 324-1521
(800) 562-2702 (Toll Free)
(800) 905-0209 (TTY)
(206) 957-0729 (Fax)
Email:
Web:
About:
Disability Rights Washington (DRW) is a private non-profit organization that protects the rights of people with disabilities statewide. Our mission is to advance the dignity, equality, and self-determination of people with disabilities. We work to pursue justice on matters related to human and legal rights.

Governor’s Committee on Disability Issues and Employment

Address:
PO Box 9046
Olympia, WA  98507-9046
Phone:
(360) 486-5894
Email:
Web:
About:
The Governor's Committee on Disability Issues and Employment provides statewide advocacy and leadership to empower thedisability community to obtain equality of opportunity and maximum independence. The Committee +researches and distributes information on disability issues and access for disabled persons. A variety of publications are available on the issues.

Telecommunication Equipment Distribution

Address:
ODHH, PO Box 45301
Olympia, WA  98504-5301
Phone:
(360) 902-8000
(800) 422-7930 (Toll Free)
(800) 422-7930 (TTY)
(360) 902-0855 (Fax)
Email:
Web:
About:
Managed by the Office of the Deaf and Hard of Hearing (ODHH), the Telecommunication Equipment Distribution (TED) program distributes specialized telecommunication equipment that enables Washington residents who are certified as deaf, hard of hearing, deaf-blind, or speech-disabled to have independent use of the telephone. Equipment is free or for sale on a sliding scale based on income level.

Washington Secretary of State

Address:
PO Box 40220
Olympia, WA  98504-0020
Phone:
(360) 902-4151
(800) 448-4881 (Toll Free)
(800) 442-8683 (TTY)
Email:
Web:
About:
Provides information and referral; publishes and distributes voter’s information pamphlets in large print, Braille, and cassette tape for statewide general elections.

Washington State Department of Services for the Blind

Address:
3411 S. Alaska St.
Seattle, WA  98118
Phone:
(206) 906-5500
(800) 552-7103 (Toll Free)
(206) 721-4103 (Fax)
Email:
Web:
About:
DSB offers a wide range of services to increase the independence, employment potential, and quality of life for persons who are blind or visually impaired throughout Washington. Services include a vocational rehabilitation program, employment services, a residential orientation and training center, the Independent Living program, Child and Family program, the Business Enterprise program, Assistive Technology Center, and employer relations service. DSB provides these services at no cost to participants or employers.

Washington State Department of Social and Health Services

Address:
DSHS Constituent Services, PO Box 45130
Olympia, WA  98504-5130
Phone:
(800) 737-0617 (Toll Free)
Web:
About:
The Department of Social and Health Services’s mission is to improve the safety and health of individuals, families and communities by providing leadership and establishing and participating in partnerships. Together we will decrease poverty, improve safety and health status and increase educational and employment success to support people and communities in reaching their potential. Each year, more than 2.2 million children, families, vulnerable adults and seniors come to us for protection, comfort, food assistance, financial aid, medical and behavioral health care and other services.

Washington State Department of Veterans Affairs

Address:
1102 Quince St. SE
Olympia, WA  98504
Phone:
(360) 725-2200
(800) 562-0132 (Toll Free)
(360) 725-2199 (TTY)
Email:
Web:
About:
WDVA provides the following services to veterans and their families statewide: Claims services for veterans and family members to access their VA benefits including: death pension, burial benefits, headstones and markers, dependency and indemnity compensation, home loan guarantees and educational assistance; Veterans Estate Management Program; Post Traumatic Stress Disorder Counseling; Homeless Veterans Services; Veterans Conservation Corps; Transitional Residence Program; Veteran Owned Business Registry.

Washington State Division of Vocational Rehabilitation

Address:
4565 7th Ave SE
Lacey, WA  98503
Phone:
(360) 725-3636
(800) 637-5627 (Toll Free)
(800) 637-5627 (TTY)
Web:
About:
Helping individuals with disabilities to participate fully in their communities and become employed is our purpose and passion. We serve people with disabilities who want to work but face a substantial barrier to finding or keeping a job. We provide individualized employment services and counseling to people with disabilities; and we provide technical assistance and training to employers about the employment of people with disabilities. Vocational rehabilitation programs are custom designed for each individual. Services include medical evaluation, vocational assessment, counseling and guidance, restoration, job preparation, support services, job placement, follow-up, and post-employment services.

Washington State Independent Living Council

Address:
4565 7th Ave SE
Lacey, WA  98504
Phone:
(360) 725-3695
(800) 624-4105 (Toll Free)
(360) 407-3899 (Fax)
Email:
Web:
About:
In cooperation with the state Division of Vocational Rehabilitations and Department of Blind Services, the primary purpose of the SILC is to prepare a State Plan for Independent Living which sets goals and benchmarks for the Centers for Independent Living and the services they provide. To help guide this "blueprint", the SILC solicits continual public feedback on the effectiveness of independent living services and the changing needs of the community. The SILC also works to develop additional capacity to serve and advocate for and with individuals with disabilities.

Washington State School for the Blind

Address:
2214 E 13th Street
Vancouver, WA  98661-4120
Phone:
(360) 696-6321
(360) 737-2120 (Fax)
Email:
Web:
About:
The WA State School for the Blind provides specialized quality educational services to visually impaired/blind youth ages 0-21 who are residents of Washington through residential placement, day student programs, and outreach services throughout the state by itinerant vision teachers. The school serves as a statewide demonstration and resource center, and a technology support service for school districts.

Washington State Superintendent of Public Instruction

Address:
Old Capitol Building, 600 Washington St SE
Olympia, WA  98504-7200
Phone:
(360) 725-6075
(360) 664-3236 (TTY)
(360) 586-0247 (Fax)
Email:
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About:
Public school districts in Washington are mandated to provide special education services to all eligible students. These might include mobility, communications, and low vision services, and may be provided by the school district or educational services districts. OSPI Special Education Operations, or the Washington State Department of Services for the Blind (Children’s Program) can provide additional information.

Washington Sensory Disabilities Services

Phone:
(425) 917-9827
(800) 572-7000 (Toll Free)
(800) 572-7000 (TTY)
Email:
Web:
About:
We’re here to support the developmental and learning needs of children aged birth to 21 who: are deaf or hard of hearing; are blind or visually impaired; have a combined hearing loss and visual impairment. We’re here to help you find resources such as state and national organizations and the most helpful websites. We conduct trainings and workshops on topics relating to sensory disabilities. We also can visit a child’s home, school, or birth-to-three program to help with specific concerns.

Washington State General Information

Phone:
(800) 321-2808 (Toll Free)
Web:
About:
Directory assistance for state government offices, including state agencies and legislators.

Washington State Law Regarding Services for the Blind

Web:
About:
Washington state law regarding services for the blind.

Washington State Long-Term Care Ombudsman Office

Phone:
(800) 562-6028 (Toll Free)
Web:
About:
A statewide advocacy program that handles questions, complaints, and concerns affecting people who live in nursing homes, boarding homes, and adult family homes. Ombudsmen protect and promote the rights and quality of life of long-term care residents by providing a presence in long-term care facilities, and by working with state agencies and stakeholders to make improvements in long-term care laws, regulations and practices.